Jade Road Privacy Policy

Effective Date of Version: June 2, 2026

Update Date of Version: June 2, 2026

Summary

Welcome to use Jade Road products and services!

The Jade Road team (hereinafter referred to as "we") has always attached great importance to the protection of personal information and privacy, strictly complies with laws and regulations such as the Personal Information Protection Law and the Data Security Law, as well as relevant standards, and has adopted corresponding security protection measures. We are committed to comprehensively safeguarding the security of your personal information and privacy while providing you with high-quality products and services. To clearly explain to you how we collect, use, store, share and protect your personal information, as well as the relevant rights you enjoy, we have formulated the Jade Road Privacy Policy (hereinafter referred to as "this Policy") to help you make appropriate choices.

Before you officially start using our products and services, please note that this Policy is an important document regulating the rights and obligations of both parties. You must carefully read all clauses, especially those marked in bold/italics by us. If you have any questions, comments or suggestions about the content of this Policy, you can contact us. If you do not understand or agree with part or all of the content of this Privacy Policy, please do not use our products and services for the time being. Once you start using our products and services, it means that you have fully understood and agreed to accept all the terms of this Privacy Policy.

Please rest assured that we will always process your personal information in accordance with the principle of minimum necessity (minimum impact, minimum scope, shortest time), and will not excessively collect your personal information just because you want to use our products and services. For the types of personal information we collect, please refer to Section 2 of this Policy. We respect and support your right to control the use of personal information. You can choose to enable or disable certain specific business functions through the product's setting options. We will only collect your personal information when it is necessary to achieve specific service purposes. For non-essential personal information, you have the right to choose not to provide it. Refusing to provide such information will not affect your normal use of our basic services.

This Policy will help you understand the following

1. Who We Are and the Scope of This Policy

1.1 Our team comes from Shanghai Yuhuan Artificial Intelligence Technology Co., Ltd. and its affiliated companies. For contact information, please refer to Section 10.

1.2 This Policy applies to all products and services we provide, as well as products and services provided to you in innovative forms that emerge with technological development. The types of personal information subjects applicable to this Policy are natural person users who use our products and services. If a separate privacy policy is provided for one of our products or services, that policy shall prevail. For parts not mentioned in the separate privacy policy, this Policy shall apply. To help you better control the security of personal information and privacy, we specially remind you that when you access third-party products and services through our products and services or actually use the connected third-party products and services, the processing of your personal information and privacy will be managed by the third party in accordance with its relevant policies. We cannot be responsible for the processing activities of third parties. In this case, we recommend that you carefully read the relevant policies of the third party to understand your rights and obligations.

2. How We Collect and Use Your Personal Information

2.1 Principles of Collection and Use

When processing your personal information, we will strictly follow the principles of legality, legitimacy, necessity and good faith, process information in an open, transparent and accurate manner, and continuously strive to achieve industry best practices.

2.2 Ways We Collect Information

We will collect your personal information in the following ways

Information you actively provide

When you register for our account or use products and services, you may need to provide some basic information, such as mobile phone number.

During use, you may actively upload text, pictures, audio, video or other files and other content.

When you feedback problems, put forward suggestions, make complaints or request customer service support, you may provide relevant personal information.

When you activate or renew the Jade Road paid membership service, you may provide information related to payment and orders.

When you use some functions, you may provide relevant personal information required for the realization of that specific function.

Information we actively collect

We will automatically collect your device information, operating system information and network information through technical means, such as device model, operating system version, unique device identifier, etc.

The server will automatically record your usage, including access time, IP address, etc.

If you use location-based services, we will collect your location information.

We may use cookies and similar technologies to understand your usage habits in order to provide more personalized services.

When you activate or renew the Jade Road paid membership service, we may collect information related to payment and orders.

Based on cooperation with third parties, we may obtain part of the information related to the cooperative services from third parties. For details, please refer to the sharing section in Section 4.

When you use some functions, relevant personal information required for the realization of that specific function will be collected based on your authorization.

2.3 Types and Purposes of Information We Collect

The permissions we may need you to authorize are as follows

Microphone permission: When you send voice messages or use your voice as the reply voice and call voice corresponding to our services, we will apply for the permission to use your microphone. If you refuse to authorize, you will not be able to use voice-related functions, but it will not affect your use of other functions.

Camera and gallery access permission: When you take photos or upload pictures actively, we will request your authorization for camera and gallery permissions. If you refuse to authorize, you will not be able to take photos or upload pictures, but it will not affect your use of other functions.

Precise location information permission: When you use services based on precise location, including but not limited to inquiries based on precise location information, we will request you to grant precise location information permission. If you refuse to authorize, you will not be able to obtain more accurate services, but it will not affect your use of other functions.

Other relevant permissions: We may request you to grant storage, notification and other permissions based on different devices and the services you need. If you refuse to authorize, you will not be able to use relevant services, but it will not affect your use of other functions.

The types of information we may collect are as follows

Account information: Personal information you provide when registering and using our products and services, such as mobile phone number, avatar, etc. The specific information collected shall be subject to the actual information you provide during registration and login. When registering or logging in through a third party, we will obtain the information necessary for third-party registration or login according to your authorization. This information is used to create and manage your account and ensure that you can smoothly access and use our services.

Conversation information: Various types of content such as text, voice/audio, pictures, videos, etc. that you input and output during the use of our products and services. This information helps us provide you with services, optimize the model, and understand your needs and preferences, so as to provide you with more accurate services and support.

Device information, operating system information, network information and log information: Relevant data of the device you use when using our products and services, such as device model, operating system version, unique device identifier, MAC address, user ID, conversation ID, conversation content, as well as IP address, browser type, telecommunications operator, language used, access date and time, etc. Collecting this information is for the legal and safe operation of software and services, and to guarantee and improve the quality and efficiency of operation.

Payment and order information: When you activate or renew the Jade Road paid membership service, we may collect information related to payment and orders, including order information, payment information and invoicing information, etc.

Identity information: When you make a complaint or in other scenarios that require verification of personal identity, we may collect your identity information from you.

Other information: For your better use of some product functions, we may collect your precise location information, clipboard information, voiceprint information and other information.

2.4 Ways and Purposes of Our Use of Information

When using your personal information, our goal is to provide you with the best possible service experience while complying with all relevant laws and regulations.

Provide you with basic service functions

Account registration and login

To register and log in to our products and services, you need to provide your mobile phone number and verify it through a verification code to complete account registration and login. The mobile phone number you provide will be used as one of the ways for us to contact you, including but not limited to receiving notifications (such as policy updates, service changes, customer service communication, marketing activities, etc.).

When you register and log in through the web terminal, based on our cooperation with communication operators, you can choose to use "one-click login" for quick registration and login. When you choose this method, we will, with your consent, use the mobile phone number in your device as the bound number of your account and exempt you from password or dynamic verification code verification.

You can also use third-party accounts (such as WeChat, etc.) to register and log in. With your consent, we will obtain the public information (avatar, nickname and other information you authorize) and associated ID you use on the third-party platform for binding with the account of our products and services, so that you can log in directly. If some information required for registration is missing, we will collect supplementary information from you.

Conversation and historical conversation query

The normal use of our products and services depends on the content you input and output. Therefore, we need to collect and use the text, voice/audio, pictures or other format files you input and output to provide you with conversation services. Please note that functions such as underlining of our official browser plug-in are essentially input operations.

When you paste content from the system clipboard to the conversation input box, or use clipboard content based on other business needs, we need to collect and use your clipboard information.

To achieve and ensure the continuity of experience, we need to collect and use historical conversation information. You can delete your historical conversation information.

Ensure the normal operation of products and services and improve service quality: To ensure the normal development of products and services and optimize services, we may collect and use non-communication content data (including log data, network information, device information, operating system information, application information of this product, cookie and similar technology information, such as: IMEI, Android ID, Android OAID, IDFA, OAID (HarmonyOS), ODID (HarmonyOS), AAID, language settings, product version number, operating system version, IP address).

Provide you with additional service functions

Use your voice as the reply voice and call voice corresponding to our services. Under this function, we will collect your voiceprint information to provide you with personalized customized voice services. Voiceprint information is your sensitive personal information. If you do not agree to our collection, please do not record your voice or use this service. If you have already recorded, you can delete your voiceprint information on the relevant page.

When you want to use the services we provide based on location information, such as when you ask Jade Road about the nearby weather, surrounding environment, route planning and other information, you can enable the location permission so that we can provide more accurate answers. We will access and collect your precise location information based on your authorization. If you do not enable the corresponding permission, we will only provide you with answers that better meet your needs based on legally collected historical information. Precise location information is your sensitive personal information. If you do not agree to our collection, please turn off the corresponding location permission.

When you activate or renew the Jade Road paid membership service, we may collect order information (such as order number, purchased membership type, amount, payment time, validity period), payment information (such as payment channel, payment status, transaction number), invoicing information (such as enterprise name, tax number, invoicing email provided when you apply for an invoice, etc.) to process your membership purchase, automatic renewal or refund, verify payment status, issue invoices, provide customer service, handle disputes, conduct compliance audits, and fulfill fiscal, regulatory and anti-money laundering obligations required by laws and regulations. Please note that we do not collect or store any sensitive information of financial accounts that you directly provide to the payment channel during the payment process.

Optimization and improvement of service experience

When you use our products and services, you can perform operations such as like, dislike, feedback, share, etc. We will collect your operations and evaluation content to improve our service experience.

Under the premise of being processed by security encryption technology, strictly de-identified and unable to re-identify specific individuals, we will use the content you input and output to optimize the model, or use your access and usage of the product for data analysis, thereby enhancing your service experience.

When you make a complaint to us, you need to actively provide your identity information and contact information in accordance with the law so that we can effectively handle the complaint.

2.5 Special Reminder

Please be careful to upload your personal information, especially sensitive personal information.

If the information cannot identify your personal identity alone or in combination with other information, it is not your personal information in the legal sense. When your information can identify your personal identity alone or in combination with other information, or when we combine data that cannot be associated with any other specific personal information with your personal information, we will strictly process this information in accordance with this Policy.

When you upload any content (including but not limited to text, voice/audio, pictures or other format files provided during normal input, feedback or contacting us), please pay special attention to whether these contents contain or involve any third party's personal information or confidential information and other inappropriate information. This includes but is not limited to name, contact information or other personal identification information. Before submitting such information, you are responsible for ensuring that all necessary legal authorizations have been obtained to avoid unintentionally disclosing others' privacy or infringing their legitimate rights and interests.

Please understand that in accordance with the provisions of the Personal Information Protection Law, the following situations do not require your prior consent:

a. Necessary for the conclusion and performance of a contract: When you conclude or perform a contract with us, it may be necessary to process your personal information, for example, to complete a transaction or provide a service.

b. Necessary for the performance of statutory duties or obligations: When we need to comply with laws and regulations and perform statutory duties or obligations, it may be necessary to process your personal information, for example, related to national security, criminal investigation, trial and execution, or necessary in response to government department instructions.

c. Necessary for responding to public health emergencies, or for protecting the life, health and property safety of natural persons in emergency situations: In emergency situations, in order to protect your or others' life, health and property safety, it may be necessary to process your personal information.

d. Processing personal information within a reasonable scope for the purpose of public interest such as news reporting and public opinion supervision: For public interest, such as news reporting and public opinion supervision, your personal information may be processed within a reasonable scope.

e. Processing personal information that has been disclosed by the individual himself or other legally disclosed personal information within a reasonable scope: If you have disclosed some personal information, or this information has been legally disclosed, we may process this information within a reasonable scope.

f. Other circumstances stipulated by laws and administrative regulations.

3. How We Use Cookies and Similar Technologies

3.1 We use cookies and similar technologies to enhance your user experience, optimize our service performance, and provide you with more personalized services. Specifically, the purposes for which we use cookies include but are not limited to:

Remember your preference settings: such as language settings, interface themes, so that you do not need to reset them when you visit next time.

Analyze website traffic and user behavior: Help us understand user behavior patterns by collecting anonymous data to improve website functions and service quality.

Enhance security: Used to identify and prevent potential security threats and protect your account and personal information from unauthorized access.

3.2 We will not use cookies and similar technologies for any purposes other than those described in this Policy.

3.3 We respect your rights, and you can manage or disable cookies according to your own needs. Most browsers allow you to manage cookies directly in the settings. You can choose to accept all cookies, only accept certain types of cookies, or completely reject all cookies. If you wish to delete stored cookies, you can also do this through the browser's settings options. Please note that disabling certain cookies may seriously affect your user experience.

4. How We Entrust, Share, Transfer and Publicly Disclose Your Personal Information

4.1 Entrusted Processing

We may entrust third-party service providers (such as our technical service providers and other authorized partners) to process your personal information so that they can provide us with technical support, data analysis and other services. We will only entrust them to process your information based on the principles of legality, legitimacy, necessity, specificity and clarity under the premise of adopting industry-standard security technologies. The entrusted party can only access the personal information necessary for the performance of their duties, and must comply with our instructions and the provisions of this Policy, and shall not use the information beyond the agreed purpose scope.

4.2 Sharing

Except for obtaining your explicit consent or in accordance with the law where consent is not required, we may share your personal information with partners (including our affiliated parties and other third parties) to realize the normal use of functions such as API interfaces and software development kits (SDKs).

If you want to know which third parties will share your information for what purposes and in what ways, you can refer to the List of Third-Party Information Sharing.

4.3 Transfer

Except for transfers based on your request or in accordance with the law where consent is not required, we may conduct mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require the company, organization and individual that newly holds your personal information to continue to be bound by this Policy. Otherwise, we will require the company, organization and individual to re-obtain your authorization and consent.

4.4 Public Disclosure

Except for obtaining your explicit consent or in accordance with the law where consent is not required, we will not publicly disclose your personal information.

5. How We Store Your Personal Information

5.1 Storage Location

We store your personal information within the territory of the People's Republic of China. Unless we obtain your separate consent and comply with the provisions of relevant national laws and regulations, we will not provide any of your personal information to overseas.

5.2 Storage Period

Unless otherwise stipulated by national laws and regulations, we will only retain your personal information for the time necessary to achieve the purpose of the service. When our products and services cease to operate, we will notify you by means of text messages, announcements, etc., and anonymize or completely delete your personal information within a reasonable period, unless otherwise stipulated by laws and regulations.

6. How We Protect Your Personal Information

6.1 We are well aware that the security and confidentiality of personal information are of vital importance to you. We will avoid collecting irrelevant user information as much as possible, and adopt technical and organizational measures not lower than the general industry standards to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss, including but not limited to:

Data encryption: We will use industry-leading encryption algorithms to encrypt user personal information to ensure that even if the data is obtained by unauthorized third parties, the actual user information cannot be parsed.

Data transmission security: We use encryption technology to provide reliable encryption protection for communication between users and servers to ensure that data is not intercepted or tampered with during transmission.

System security protection: We regularly conduct security checks and vulnerability patching on servers and systems to prevent hacker attacks and virus intrusions.

Institutional guarantee: Establish a special data protection department and designate a person in charge to be responsible for the protection of user personal information. Regularly conduct training and education on personal information protection for company employees to ensure that all employees understand and attach importance to the protection of user personal information. Strictly limit the access rights of company employees to user data, and only allow specific employees to access relevant data when business needs arise. Supervise and assess employees who access user personal information, and deal with improper behaviors in a timely manner.

Data backup: We regularly back up user personal information data and store the backup data in different physical locations to reduce the risk of data loss due to accidents or disasters.

Data leakage early warning: We have set up a real-time monitoring system to monitor abnormal data access and leakage. Once signs of data leakage are found, we will immediately take measures to stop the leakage, resolutely find out the cause and formulate corresponding improvement measures.

6.2 For sensitive personal information, we will obtain your separate consent before processing and adopt stricter security measures.

6.3 Please pay special attention that due to the limitations of technical and management means, the Internet environment is not 100% secure. Once some information is leaked, the consequences are irreversible. Although we have taken the above measures and strive to improve the security level, we cannot guarantee absolute security. We strongly recommend that you take more active security measures together with us, and refuse high-risk operations such as lending accounts, disclosing verification codes, and uploading sensitive information.

6.4 We have formulated a network security incident emergency plan. If a security incident such as personal information leakage unfortunately occurs, we will immediately activate the emergency plan and take measures to prevent the harm from expanding. We will promptly inform you of the basic situation of the security incident, the possible impact and the remedial measures we have taken by telephone, push notification, etc. When it is difficult to inform each personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also report the relevant situation to the regulatory department, cooperate with the investigation, and pursue the legal liability of the responsible party.

7. How to Exercise Your Rights

7.1 Right to Know and Right to Decide

You have the right to know and decide on the processing of your personal information, and have the right to restrict or refuse us to process your personal information, except as otherwise provided by laws and regulations. You can withdraw your consent to our processing of your personal information at any time. The following are the operation guidelines:

You can understand our processing activities and decide whether to agree by reading this Policy. If you need an explanation, you can contact us. If you do not agree to the processing necessary for us to provide products and services, please do not use our products and services for the time being.

You can change or withdraw part of the authorization by managing the permission settings of the device operating system or the setting options we provide in the products and services. After you withdraw your consent, we will no longer process the corresponding personal information. This may affect the normal operation of some functions, but will not affect the personal information processing activities we have carried out based on your authorization before. If you wish to withdraw your consent comprehensively, you can cancel your account.

7.2 Right to Access, Copy, Correct, Supplement and Delete

You have the right to access, copy, correct, supplement and delete your personal information.

For personal information that you can access by yourself: You can click on the avatar account area in [Settings] on the web terminal to access, correct or supplement your information. You can click the [Copy] button in [Historical Conversations] or after [Starting a New Conversation] to copy the conversation content. You can click the [Delete Conversation] button in [Historical Conversations] to delete historical conversations.

For personal information that you cannot access by yourself, please contact us.

7.3 Account Binding

We sometimes cooperate with third parties to associate and bind accounts with your authorization. For information sharing based on account binding, please refer to Section 4.2 Sharing in Chapter 4.

You can manage account binding through the [Settings] interface on the web terminal, and cancel your authorization through the account security or binding permission management page to realize unbinding.

7.4 Account Cancellation

If you no longer use our products and services, or you wish to comprehensively withdraw your consent to the processing of personal information, you can apply for account cancellation. You can go to [Account Security] in [Settings] on the web terminal and select [Delete Account]. Please note that account cancellation is irreversible. Once cancelled, we will stop providing services to you and process your personal information in accordance with the requirements of laws and regulations. If the deletion and anonymization of personal information are technically difficult to achieve, we will stop processing except for storage and taking necessary security protection measures.

7.5 Rights of Close Relatives

On the premise of respecting user privacy and personal information protection, we also recognize that if a user unfortunately passes away, the user's close relatives may need to access or process the user's personal information. On the premise that the user has not informed us of other arrangements in writing or other reasonable ways before his death, the user's close relatives may claim rights from us based on their own legitimate and legitimate interests.

When exercising the above rights, close relatives need to provide us with the following certification materials to verify their identity: valid identity documents of the close relatives; death certificate of the user; documents that can prove the close relative relationship, such as household register, birth certificate, marriage certificate, etc.; a letter of commitment or guarantee stating that it does not violate the user's will during his lifetime and does not infringe the rights of others; other materials that may be needed to prove the legality and legitimacy of exercising the rights.

We will assist close relatives in exercising relevant rights in accordance with the requirements of laws and regulations after verifying their identities. However, if the user has other arrangements before his death, we will respect the user's wishes and will not carry out relevant operations. In addition, if any abuse of the rights of close relatives is found, we will take corresponding measures to stop it.

7.6 Complaints and Reports

If you believe that our way of processing personal information violates laws and regulations or the provisions of this Policy, please contact us.

If you find that your personal information has been infringed, you have the right to file a complaint or report with us.

Under normal circumstances, we will process your request as soon as possible after verifying your identity.

7.7 Others

For information that is not directly related to your identity, information that is repeatedly requested without reasonable reasons, or requests that require excessive technical means (such as the need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are impractical, we may refuse.

8. Protection of Minors

8.1 We mainly provide products and services to adults with full civil capacity, but we attach great importance to the protection of minors' personal information and privacy.

8.2 Limited by technical means and legal provisions, we cannot accurately identify minors during the registration and use process. The network environment is complex and changeable, especially for minors, who may lack sufficient judgment to identify potential risks.

We hope to work with you to create a clean network space and a good network ecology conducive to the healthy growth of minors. Therefore, we specially remind and encourage guardians to actively participate in the network activities of the wards, guide them to correctly use Internet products and services, and cultivate their awareness of self-protection. The following are some specific suggestions:

Educate minors about the importance of personal information: Teach minors not to share personal information on the Internet at will, including but not limited to name, address, school name, etc. At the same time, it should be emphasized that special caution should be exercised when uploading personal photos, especially avoiding uploading any inappropriate photos.

Correct use of AIGC (Artificial Intelligence Generated Content) technology: With the development of AI technology, minors may be exposed to various forms of artificial intelligence tools. Guardians should guide minors to understand the functions of these tools and their possible risks, such as privacy leakage or generation of inappropriate content due to improper use. Ensure that minors know which behaviors are appropriate and which are not allowed.

Supervision and communication: Regularly check the online activities of minors, maintain open communication channels, and let minors feel that they can report problems or discomfort to you at any time. This can help find and solve problems in a timely manner and prevent the situation from deteriorating.

If you find that we have output inappropriate content in our products and services, please notify us as soon as possible.

8.3 If you are a minor under the age of 18, you should obtain the consent of your parents or other guardians in advance before using our products and services.

8.4 If you are a minor under the age of 14 (hereinafter referred to as "children"), you should use our products and services with the consent and guidance of your parents or other guardians.

8.5 If you are the guardian of a child, you should read and agree to this Policy for your ward and help the ward complete the registration process before using our products and services.

8.6 We strictly comply with the provisions of relevant national laws and regulations to protect minors' personal information, and will only process such information when permitted by law, explicitly agreed by parents or other guardians, or necessary for the protection of minors. If you are the guardian of a minor and find that we have processed the minor's personal information without authorization, please contact us, and we will verify and make appropriate treatment as soon as possible.

9. Policy Updates

9.1 To improve service quality and self-discipline level, we will update this Policy from time to time.

9.2 For major policy updates, we will inform you by means of text messages, pop-up notifications or other prominent forms.

9.3 If you do not understand or agree with the update, please suspend the use of our products and services after the update takes effect. If you continue to use our products and services, it means that you have fully understood and agreed to accept this update.

10. Contact Us

10.1 To implement the principle of minimum necessity for personal information protection, improve processing efficiency and ensure user experience, you can choose an appropriate way to contact us:

If you have any suggestions on the content of this Policy or personal information management operations, you can contact us through the feedback channel built into our products and services.

If you have any opinions on the content of this Policy or personal information management operations, or want to make a complaint or report, you can send an email to 36941004@qq.com.

10.2 When you need to file a complaint due to the infringement of your legitimate rights and interests, we need you to submit a valid identity certificate, contact information, as well as a written request and preliminary evidence of infringement. We will process your request as soon as possible after verifying your identity and reply within fifteen working days.

10.3 Contact Address: Floor 1, Building 18, No. 1-14, Lane 388, Kangye Road, Zhujiajiao Town, Qingpu District, Shanghai (Centralized Registration Place)